CHUBB NO SERVICE AND RESPONSE

Hi,<br> <br> I called CHUBB to come and resolve some signal problems on my alarm system. The technician was there on the Tuesday. And he assured me the alarm system is working 100%<br> <br> Someone broke into my house on Friday the same week as the alarm system was repaired.<br> <br> And CHUBB did not get a signal. We had to phone them and ask them to please respond.<br> <br> They did not as agreed have a response vehicle respond from my premises for the rest of the weekend.<br> <br> This is the second time CHUBB did not respond to a break in at my house and I cancelled my contract with them.<br> <br> I refused to give them a 1 month notice as I feel that they broke our contract.<br> <br> I then saw they deducted the Technical visit cost from my bank account.<br> <br> All of this happened 3 MONTHS and 15 DAYS ago and I have not been refunded yet. I have contacted them a number of times but just get empty promises.<br> <br> My experience with CHUBB is that they do not care about the well being of their clients. You are just a number that needs to pay them. They are only helpful until they can get you off the phone. <br> <br> No one can take responsibility and they are not helpful in escalating the problem<br> <br> <br> <br>