cD
caroline D

1 reviews | Active since Dec 2014

23 Nov 2015, 02:59

CHUBB NEEDS MORE PEOPLE LIKE NISHREEN!!

I Would like start to thank Nishreen. In accounts at chubb,I had a 2yr battle after ending my contract with chubb,a lot off complaints here on Helo peter a lot of sleepless nights and tears, after so many promises that was given to me never happens,after my 2nd last complain and yet again promisses,I decided to ph chubb my self to speak to the person resonsible to call me but to no avail,NISHREEN took my call and say that she can help me she ask me to exsplain to her everything I did,I swear to god that in less than 10min she found out what the problem could be NISHREEN put me at ease and promise me that she will note christopher,I not only got a call but a email to from MANAGER CHRISTOHER to appolize for all the inconvience he also promise to post me. A letter,,let's face it if it was not for NISHREEN I'm 200pcnt sure that this problem would not be solved,NISHREEN thank you again may your work and what you do for CHUBB clients do not go un noticed,may you prospure more in what you do may god bless you....I WOULD LIKE TO END MY message as I start it TO THANK NISHREEN.....kind regards

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Replies (1)
National Security & Fire
National Security & Fire's reply23 Nov 2015, 09:59
Official
Hello cpdavids67,

Thank you for posting your delight with Chubb Fire & Security on this site.

We take customer satisfaction very seriously and it is extremely gratifying when we view positive feedback such as yours.

I will share your comments with the staff and manger involved.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre