Chubb must be the worst "armed response"
<p>After completing half the installation and taking double payment from my account, I still cannot seem to get Chubb to respond. I have contacted Shane Mollentze numerous about our requirments and now he just ignores my calles. Chubb takes about 45 minutes to respond to an alarm!</p>
Thank you for bringing this issue to our attention. I will forward your complaint to the manager, Jermaine Hartnick, for his urgent attention.
Your query reference is: 136307
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ********** 211.
Regards
Eugene Roman
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention. I will forward your complaint to the manager, Jermaine Hartnick, for his urgent attention.
Your query reference is: 136307
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ********** 211.
Regards
Eugene Roman
Chubb National Customer Service Centre
Surprise surprise, now my calls are returned AFTER a hellopeter complaint. Thanks hellopeter.com
Surprise surprise, now my calls are returned AFTER a hellopeter complaint. Thanks hellopeter.com
Query reference is: 136307
Query reference is: 136307
and........they are just as pathetic today as before! 55mins to respond!
Who do I email in order to cancel my contract???? Shane Mollentze, your rep, does not respond to emails.
and........they are just as pathetic today as before! 55mins to respond!
Who do I email in order to cancel my contract???? Shane Mollentze, your rep, does not respond to emails.