PG
Piet G

1 reviews | Active since Jul 2016

01 Jul 2016, 10:20

CHUBB MOST USELESS COMPANY EVER

<p>I OWN A BUSSENIS IN WIERDAPARK. MY ALARM ACTIVATES BY IT SELFDURING WORKING HOURS. WHEN THE CONTROL ROOM CALL I INFORM THEM TO SEND A TECHNICIAN TO REPAIR. NOTHING HAPPEND FOR THE PAST TWO WEEKS. WHEN I INFORM THE CONTROL ROOM AGAIN TO SEND A TECHNICIAN I WAS ON HOLD FOR HALF AN HOUR(REMEMBER I HAVE A BUSSENIS WITH CLIENTS WAITING) AFTER HALF AN HOUR I WAS INFORMED TO STAY ON HOLD LONGER . I REQUESTED A NUMBER WHERE I CAN CANCEL THEIR SERVICE . I WAS INFORMED AGAIN I'LL BE PUT THROUGH TO THE TECHNICAL DEPARTMENT. I TOLD THE PERSON I WANT A CANCELATION NOT TECHNICAL THE PHONE WAS PUT DOWN. NOW DEAR USELESS CHUBB I WILL BE CANCELLING MY CONTRACT THROUGH THIS FORUM I WILL STOP MY DEBIT ORDERS AS YOU HAVE NO CONTACT NUMBERS OR ANY ONE IN CHARGE ACCORDING TO YOUR RESPONSE ROOMS(WHICH IS THE ONLY CONTACT NUMBERS YOU APARENTLY HAVE) SO DO SOMETHING DON'T DO SOMETHING I WILL BE ADVERTISING YOUR SERVICES AS FAR AN WIDE AS I CAN</p>

0
Replies (2)
PG
Piet G's update01 Jul 2016, 10:24
Reviewer Update

PHONED ********** 307 AS INDICATEDHERE JUST AS USELESS

National Security & Fire
National Security & Fire's reply01 Jul 2016, 11:05
Official

Thank you for bringing this issue to our attention. I have sent your information to the department manager, Marquin Adams, to investigate and revert back to you as a matter of urgency.

Your query reference number is: 138721

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ********** 211.

Regards

Chubb National Customer Service Centre