CHUBB DO NOT DELIVER ACCORDING TO THEIR PROMISE

I have had nothing but bad service since I joined Chubb 3 months ago and they have not lived up to the contract that I signed.<br> I was assured when I signed the contract that they would be able to service my existing alarm system. This has not happened. they have now recommended that I replace my existing alarm system with one of their alarm systems. I obtained a quote from Chubb, which came to quite a substantial sum, and when I eventually wanted to get the alarm installed I was sent an entirely different quote to sign before they would do anything. When I queried the incorrect quotation I was told by Sonika Terblanche that that is what she had and that it does not work the wayI wanted it to at Chubb. I found the statement to be extremely rude.<br> The armed response time has been very slow. I am phoned when a panic goes off. Apart from Pierre Steyn who has tried his utmost I have not been happy with comments made by quite a few staff members. Paul Maguba advised that the armed response came in time and I know that they arrived a long after I received a call from monitoring.I was home before Chubb arrived. <br> <br>