Chubb Deceptive *****!

<p>After being with ADT for almost 16 years, we were approached by a Chubb rep called Peter in April 2015, who offered us, what we thought at that stage, a good deal. We were told that we will pay a standard R399 for the first three years without any incease. However, in April 2016, my account was debited with the new increased amount. I have queried this so many times with Elsie and I have been promised that it will be rectified. We are now in 2017. Nothing has been done! We are billed twice a year an amount that we do not understand. Aerial Fees are usually only taken once at the beginning of the year. Chubb debits us with R713 in Oct 2016 and in JAn 2107. It is so frustrating when companies can just take any amount out of a persons bank account. No communication! No explanation! As consumers, we really are abused!</p>