pM
phindile M
1 reviews | Active since Apr 2012
03 Nov 2015, 02:44
Chubb call center a nightmare!
I have called the chubb call centre the whole morning Friday 30.10.15, spoke to a manager who promised me Lettie from accounts will call me back regarding my issue with a double debit order. Its Tuesday and no one has gotten back to me, when I call I get rude consultants who are not even willing to give me their names! The service is shocking and I have since reversed the payment from my bank as I'm not getting any explanation from the accounts department, I cant wait to cancel my contract with Chubb!
Helpful (0)
Replies (1)0
Replies (1)
National Security & Fire's replyOfficial
03 Nov 2015, 08:33Hello phindigp,
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Jo-Anne Van Der Merwe, to investigate and revert back to you as a matter of urgency.
Your reference is: 95180
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Jo-Anne Van Der Merwe, to investigate and revert back to you as a matter of urgency.
Your reference is: 95180
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
National Security & Fire's reply03 Nov 2015, 08:33
Official
Hello phindigp,
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Jo-Anne Van Der Merwe, to investigate and revert back to you as a matter of urgency.
Your reference is: 95180
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Jo-Anne Van Der Merwe, to investigate and revert back to you as a matter of urgency.
Your reference is: 95180
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre