SL
Stephen L

1 reviews | Active since Aug 2012

06 Oct 2015, 16:50

Chubb are not what they say they are

I recently went over to Chubb from Top Security. The reason why I joined Chub was the fact that most of my neighbours are using Chubb and I thought it would be wise to belong to someone who patrols the area frequently. <br> I am sorry I did. I have had endless problems in getting the technical division to come and repair my alarm system. They promise to come and attend to the alarm but never contact a person or arrive to repair the system. I was assured on signing then contract that Chubb had a reliable repair center should an alarm system give trouble. Obviously not .

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Replies (1)
National Security & Fire
National Security & Fire's reply06 Oct 2015, 17:06
Official
Hello toosbear,

Thank you for bringing this issue to our attention.

I have sent your information to the department manager, Pierre Steyn, to investigate and revert back to you as a matter of urgency.

Your reference is: 89878

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre