SL
Stephen L
1 reviews | Active since Aug 2012
06 Oct 2015, 16:50
Chubb are not what they say they are
I recently went over to Chubb from Top Security. The reason why I joined Chub was the fact that most of my neighbours are using Chubb and I thought it would be wise to belong to someone who patrols the area frequently. <br> I am sorry I did. I have had endless problems in getting the technical division to come and repair my alarm system. They promise to come and attend to the alarm but never contact a person or arrive to repair the system. I was assured on signing then contract that Chubb had a reliable repair center should an alarm system give trouble. Obviously not .
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Replies (1)National Security & Fire's replyOfficial
06 Oct 2015, 17:06Hello toosbear,
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Pierre Steyn, to investigate and revert back to you as a matter of urgency.
Your reference is: 89878
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Pierre Steyn, to investigate and revert back to you as a matter of urgency.
Your reference is: 89878
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
National Security & Fire's reply06 Oct 2015, 17:06
Official
Hello toosbear,
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Pierre Steyn, to investigate and revert back to you as a matter of urgency.
Your reference is: 89878
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Pierre Steyn, to investigate and revert back to you as a matter of urgency.
Your reference is: 89878
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
