JS
Johan S
1 reviews | Active since Jul 2009
17 Dec 2015, 15:56
Charging for their own equipment.
I requested early cancellation of my Chubb Security contract in February 2015 due to non-performance. This went uncontested by Chubb as they were clearly in the wrong.<br> <br> However, i was advised that the collection of their \radio"will have a R313.50 fee attached to it - unless I bring them the radio (A drive of about 40 minutes). I declined their suggestion that I should (a) pay"
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Replies (1)National Security & Fire's replyOfficial
18 Dec 2015, 09:26Hello Lachdanan,
Thank you for sharing your concerns with us.
At Chubb Fire & Security we take customer satisfaction very seriously.
Kindly note that you remain liable for the removal fee as indicated in your contract signed.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards'
Chubb National Customer Service Centre
Thank you for sharing your concerns with us.
At Chubb Fire & Security we take customer satisfaction very seriously.
Kindly note that you remain liable for the removal fee as indicated in your contract signed.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards'
Chubb National Customer Service Centre
National Security & Fire's reply18 Dec 2015, 09:26
Official
Hello Lachdanan,
Thank you for sharing your concerns with us.
At Chubb Fire & Security we take customer satisfaction very seriously.
Kindly note that you remain liable for the removal fee as indicated in your contract signed.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards'
Chubb National Customer Service Centre
Thank you for sharing your concerns with us.
At Chubb Fire & Security we take customer satisfaction very seriously.
Kindly note that you remain liable for the removal fee as indicated in your contract signed.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards'
Chubb National Customer Service Centre
