LN
Leo N
1 reviews | Active since Feb 2016
17 Feb 2016, 14:00
CAREFULL OF CHUBB THEY CANT GIVE ANSWERES
I Have been struggling with chubb for the last year to give me answerer's on my account <br> <br> Ntanta Elsie was the last person I spoke to and after 3 days no replay over and above the last year!!<br> <br> Chubb is charging me for services that they refuse to render <br> <br> 3 radios on one site and they charge me for excessive responses <br> <br> 3 sms notifications service which they only send 1 alarm what about the other 2 <br> <br> I have with good faith trying to resolve this matter for a very long time <br> <br> And Clearly Chubb does not care ,so if they don't care about a small thing like that how can they care about my <br> belongs or family if I wanted to use their service at my home ???
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Replies (1)National Security & Fire's replyOfficial
18 Feb 2016, 15:38Hello Leo Nikles,
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Rani Van Breda, to ensure a speedy and amicable resolution.
Your query reference is: 115709
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre.
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Rani Van Breda, to ensure a speedy and amicable resolution.
Your query reference is: 115709
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre.
National Security & Fire's reply18 Feb 2016, 15:38
Official
Hello Leo Nikles,
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Rani Van Breda, to ensure a speedy and amicable resolution.
Your query reference is: 115709
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre.
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Rani Van Breda, to ensure a speedy and amicable resolution.
Your query reference is: 115709
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre.
