WW
Werner W

1 reviews | Active since Nov 2012

02 Feb 2016, 10:07

Cannot get banking details chaged since Oct

Trying to get banking details changed since October last year. Advised to send an email to request this. Nothing has been done. Send numerous reminders since, NOTHING. Trying to phone them is like hitting a brick wall. Have been transferred from one person to the next 7 times this morning. Stay away from these people. Their customer service is non existent.

0
Replies (1)
National Security & Fire
National Security & Fire's reply02 Feb 2016, 10:33
Official
Hello XTX_fan,

Thank you for allowing us the opportunity of resolving your issue.

Details of the incident and your contact information have been forwarded to the manager, Eugene Roman, to ensure a speedy and amicable resolution.

Your reference is: 112575

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre

Best regards,