Calling constantly to get 1 document

<p>We have called several times, been given the run around, promised service delivery and still nothing </p> <p> </p> <p>We have called to request a CHUBB ALARM Certificate, for insurance purposes, apparently this secures them enough that you can keep our belongings safe. </p> <p> </p> <p>At current Im not sure that this is possible if you cannot even email a simple certificate. </p> <p> </p> <p>We have had no end of hassles from Chubb </p> <p> </p> <p>incorrect programming upon installation </p> <p>Parts not working whilst under warranty (then making us pay for them even after management has advised we shouldnt)</p> <p>Constant trigger of the alarm, when we confirm the beam triggered we are advised a beam that doesnt exist </p> <p>being charged for call out fees (when majority of the time we are making the call to confirm we are safe and secure)</p> <p> </p> <p>SIMPLY send us the certificate and confirm when the contract 2 year period will be up. </p> <p> </p>