JG
Johan G

1 reviews | Active since Oct 2016

12 Oct 2016, 19:17

Bills piling up

<p>I had a small business which was sold March 2015. It is now October 2016 and the bills are piling up. The alarm system was signed over to the new owner and the paperwork was handed to a Chubb representative. I kept on receiving bills & after many emails and phone calls, the bills are still coming, the amount owing ever increasing. I have received feedback, apparently my service was suspended in October 2015 due to non-payment. Interestingly enough, the new owner has an account with Chubb for the same address. </p>

0
Replies (1)
National Security & Fire
National Security & Fire's reply13 Oct 2016, 08:42
Official

Thank you for bringing this issue to our attention. I have sent your information to the department manager, Jo-Anne Van Der Merwe, to investigate and revert back to you as a matter of urgency.

Your query reference number is: 157241

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb Natioal Customer Service Centre

Best regards,