MB
Martin B
1 reviews | Active since Nov 2015
14 Nov 2015, 12:41
Bad service an arrogance
Chubb took over 15 minutes to call back after our home alarm went off. Then 'Naredi' phoned and he was arrogant as to why it took so long to phone back, even when I took the phone from my wife, he kept on talking and interrupted continuously.Asking to talk to the manager and then he hung up. Terrible terrible service.
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Replies (1)
National Security & Fire's replyOfficial
16 Nov 2015, 08:19Hello Martinvb,
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Alvin Govender, to ensure a speedy and amicable resolution.
Your reference is: 97526
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Alvin Govender, to ensure a speedy and amicable resolution.
Your reference is: 97526
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
National Security & Fire's reply16 Nov 2015, 08:19
Official
Hello Martinvb,
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Alvin Govender, to ensure a speedy and amicable resolution.
Your reference is: 97526
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Alvin Govender, to ensure a speedy and amicable resolution.
Your reference is: 97526
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre