ND
Noluyolo D

1 reviews | Active since Jun 2015

19 Jul 2015, 22:59

Bad service

Chubb has a very bad service i have an alarm contract with chubb so whenever the alarm goes off they would call and find out if everything is ok , but in soooo many occasion my alarm went off and i heard nothing from chubb no phone calls or anything . Im thinking of cancelling the contract with them and take another security because having chubb is jus useless ..

0
Replies (1)
National Security & Fire
National Security & Fire's reply20 Jul 2015, 08:12
Official
Hello siyolise14,

Thank you for allowing us the opportunity of resolving your issue.

Details of the incident and your contact information have been forwarded to the manager, Jaco Van Der Merwe, to ensure a speedy and amicable resolution.

Your reference is: 158721.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre.