Bad service

I had 10 contracts with National Security for armed response @ a R379 rate per panic button. Since March 2019 they raised the premium to R755 for some sites

Then I tested the panic button for a site a few days ago, there was no response. Upon query they said the account has been suspended. They said they will reactivate the account as soon as the arrears are paid. National never submitted the debit order for the account, thus it’s not my fault if the account went into arrears. I then paid the arrears in full and National said they will activate the panic box “immediately” It has now been 7 days and still the panic has not been reactivated National also promised to settle all accounts at R379 per site per month, like is was as before National did not keep this promise and continued to debit my account with R755 for a panic box I wrote them several emails about this, but unlike before, this time they remain silent and do not even reply to my queries So I gave them 30 days notice of termination of all contracts National is in debt to me by more than R6000 I then approached the salesman, and told him that I will only reconsider continuing with National if: -They reactivate the panic (which has been paid in full ) as promised by them. -They set the same amount for all panics as agreed upon in the beginning- R379 per panic -They offer me one month free subscription to compensate for the money they debited more than they should have National did not respond to this. National also wrote me an email saying they will ensure that the current deductions never happen again and that they will set the amount R379 for all sites. Again National broke the promise and went on like before and debited whatever they felt like The person who made these promises is: Laura Oroni *** The salesman who wrote my contracts is: Desmond Watton <***> The debits continuously changes every month. They never debit the same amount For example: NB :-) R379.50 paid from cheq a/c..825571 @ Eft. Avail R210. Ref.National Saa***. 4Dec 00:00 • FNB :-) R379.50 paid from cheq a/c..825571 @ Eft. Avail R210. Ref.National Saa***. 4Dec 00:00 • FNB :-) R774.96 paid from cheq a/c..825571 @ Eft. Avail R210. Ref.National Saa***. 4Dec 00:00 • FNB :-) R774.96 paid from cheq a/c..825571 @ Eft. Avail R210. Ref.National Saa***. 4Dec 00:00 • FNB :-) R413.65 paid from cheq a/c..825571 @ Eft. Avail R210. Ref.National Saa***. 4Dec 00:00 • FNB :-) R413.65 paid from cheq a/c..825571 @ Eft. Avail R210. Ref.National Saa***. 4Dec 00:00 • FNB :-) R413.65 paid from cheq a/c..825571 @ Eft. Avail R210. Ref.National Saa***. 4Dec 00:00 • FNB :-) R413.65 paid from cheq a/c..825571 @ Eft. Avail R210. Ref.National Saa***. 4Dec 00:00 • FNB :-) R424.50 paid from cheq a/c..825571 @ Eft. Avail R210. Ref.National Saa***. 4Dec 00:00