bad confusing service
CHUBB is the most confusing security company I have ever dealt with.<br> Their officers on duty at night is absolutely not fit for their job.<br> They cannot spell<br> They have no common sense<br> They cannot pass a message on<br> They dont even have contact numbers for their account holders.<br> I am afraid by the time they actually realise why you called people would have been attacked or ******ed. How on earth can anybody pay CHUBB if there is not 1 responsible person on not duty. My word. They do not even know difference between seller-previous owner AND buyer new owner. CHUBB SUCKS!! Without a doubt I will approach the opposition. I can now understand why 10 of the 13 houses in my street is listed with WOLF SECURITY!!<br>
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National Security & Fire's replyOfficial
29 Mar 2016, 09:33Hello a0000,
Thank you for allowing us the opportunity of resolving your issue.
We have contacted the Previous Owner regarding the account and he confirmed that he only send the cancellation letter to Chubb last week Thursday however client liaison department will be in contact with you shortly so the radio antenna can be removed from the premises
Your ***
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
We have contacted the Previous Owner regarding the account and he confirmed that he only send the cancellation letter to Chubb last week Thursday however client liaison department will be in contact with you shortly so the radio antenna can be removed from the premises
Your ***
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
National Customer Service Centre
Best regards,
National Security & Fire's reply29 Mar 2016, 09:33
Official
Hello a0000,
Thank you for allowing us the opportunity of resolving your issue.
We have contacted the Previous Owner regarding the account and he confirmed that he only send the cancellation letter to Chubb last week Thursday however client liaison department will be in contact with you shortly so the radio antenna can be removed from the premises
Your ***
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
We have contacted the Previous Owner regarding the account and he confirmed that he only send the cancellation letter to Chubb last week Thursday however client liaison department will be in contact with you shortly so the radio antenna can be removed from the premises
Your ***
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
National Customer Service Centre
Best regards,