TG
Thami G

1 reviews | Active since Jan 2011

13 Nov 2015, 16:25

Bad attitude

I am complaining about extremely bad service from Chubb company , My alarm has been faulty for almost a month , I reported this but no one contacted me.<br> <br> I finally got a call from a lady from the following number *** and said that a technician will come and fix the alarm system , still waiting <br> <br> I will be holding Chubb responsible if something happened to my property.<br> <br> I was shot in June via an attempted hijacking in front of my Driveway and pressed the panic button and guess what it Took Chubb and Hour to respond , I was charged and invoiced for the replacing of the alarm remotes<br> <br> I am very annoyed

0
Replies (1)
National Security & Fire
National Security & Fire's reply16 Nov 2015, 08:08
Official
Hello gumbit,

Thank you for bringing this issue to our attention.

I will forward your complaint to the manager, Pierre Steyn, for his urgent attention.

Your reference is: 97464

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre