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Ashleigh R

1 reviews | Active since Feb 2013

24 Jan 2017, 10:27

Arrears Account - Trying to Settle Payment

<p>Got an sms saying I am in arrears with my account. I have tried numerous times to contact chubb to settle this account. Each time I am cut off before even solving this issue due to high call volumns. I am calling from abroad. I have no other way of contacting chubb as your online form gets submitted...and no one responds to my request. Do you want your money??l. Send me a bill so I can pay it. Email me on **********

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Replies (1)
National Security & Fire
National Security & Fire's reply24 Jan 2017, 10:41
Official

Thank you for allowing us the opportunity of resolving your issue. Details of the incident and your contact information have been forwarded to the manager, Lianda Prinsloo, to ensure a speedy and amicable resolution.

Your query reference is: 174194

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

chubb***

Regards

Chubb National Customer Service Centre

Best regards,