MM
Mamiki M
1 reviews | Active since Nov 2015
02 Feb 2016, 10:00
ACCOUNTS DEPT NOT ANSWERING THEIR PHONES
I phone Accounts this morning wanting a breakdown of a debit order that went off on the 26/01/2016 - R602.44 & 02/02/2016 - R438. But I've been transferred from one wrong person to another. What kind of a service is this? To think we moved from ADT to Chubb & hoping to get a better service. This security companies are all the same - they have nothing but bad service. I want somebody from accounts to get back at me please.
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National Security & Fire's replyOfficial
02 Feb 2016, 10:15Hello Mamiki Matete,
Thank you for bringing this issue to our attention. I will forward your complaint to the manager of the department for her urgent attention.
Your reference number is: 112570
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention. I will forward your complaint to the manager of the department for her urgent attention.
Your reference number is: 112570
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
National Security & Fire's reply02 Feb 2016, 10:15
Official
Hello Mamiki Matete,
Thank you for bringing this issue to our attention. I will forward your complaint to the manager of the department for her urgent attention.
Your reference number is: 112570
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention. I will forward your complaint to the manager of the department for her urgent attention.
Your reference number is: 112570
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre