NG
Norma-Jeanne Grobler

1 reviews | Active since Sept 2015

02 Dec 2015, 10:18

Account still being debited

How is this possible 6Months after cancellation of debit order it is still going off my account. As per previous requests that have been ignored I would like an answer as to when this is going to be stopped. This is the 3rd time i am posting this request on this forum and still nothing has been done. I would please like some answers<br> as all I get is it is being passed on to the person responsible and nothing is being done.

0
Replies (1)
National Security & Fire
National Security & Fire's reply02 Dec 2015, 12:19
Official
Hello NormaG2,

Thank you for bringing this issue to our attention.

I have escalated this query to the department manager to investigate and revert back to you as a matter of urgency.

Your reference number is: 101203

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.


Regards

Chubb National Customer Service Centre