Absolutely Frustrating

<p>This is coming from a customer with 10 years with chubb and not a single late payment. I've been trying to rectify a bill that was wrongfully generated since August 2014 after a cancelation of service request. It is now October 2016 and still not sorted out. After numourous phonecalls and emails, the bill still comes every month even after confirmations that its been rectified. They even handed me over to a dept collection company for their mistake. I feel completely helpless so the only thing I can do is warn as many as I can about this company, and many I will.</p>