TB
Trish B

1 reviews | Active since Sept 2013

10 Sept 2015, 21:54

2 weeks 4 emails 4 phone calls still no quote

I have been trying to get chubb to quote for me for over two weeks. It is a simple and clear quote that I need.<br> I have emailed 4 times, called 4 times - including having a detailed conversation with the sales rep for the area - and even made an appointment (which they later cancelled on me due to their double booking).<br> Still no response, let alone the requested quote...

0
Replies (1)
National Security & Fire
National Security & Fire's reply11 Sept 2015, 07:56
Official
Hello 7700CapeTown,

Thank you for bringing this issue to our attention.

I have sent your information to the department administrator, Michelle Botes, to investigate and revert back to you as a matter of urgency.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre