1 reviews | Active since Feb 2015
WARRANTY FOR THE CAR BOOKED FOR REPAIRS
I am seriously exhausted with the service that Chrsyler SA in both Sandton and Roodepoort dealerships have given me. Our company car was booked for repairs in July 2014. We were told that the part would be ordered as it was not available in the country by the Sandton branch were it was purchased. They told us since they do not do repairs, they will take it to the Roodepoort dealership where they do their repairs, which we understood. It took Chrysler SA 3 months to get the parts for the repairs and we were patient enough to wait. Finally the Sandton dealership told us to fetch the car in December. As a result the car was not being used for 5 months and our warranty has been void. We asked the dealership to credit us with the warranty for those months and the person who was repairing the car Mr Etienne Geel in the Roodepoort dealership told us he will talk to Chrysler SA Head Office in Midrand. This issue has been going on for more than 2 months now to sort out about the warranty and still has not yet been resolved. We have been calling and to no avail. This is a stinking service that needs to be addressed and paid attention to as in yesterday. Their service stinks!!!!! Please help.
