Shoddy service

Our car broke while leaving CPT on the 28th of January . The car was towed to Jeep Century City. We asked for a courtesy car since the repairs will be done by that branch. We were told that they cannot give us a courtesy car but that they would arrange with with Constantiakloof where the car was bought to provide a car. The Jeep customer service centre arrange a rental to bring us back to Jhb . On the 30th we arrived in Jhb and went to the dealer who told is us that Century City was suppose to give us a mobility vehicle and that the Jhb branch was never contacted by Century City. We explain to them that this was our only mode of transport . They refer us again to Jeep customer centre who undertook to follow up and call us back. Nothing came of this promises and we are basically stranded. Jeep did not honour their own policies and have no regard for their warranty and service plans. This vehicle only have 30k kilometres on the clock. I am disappointed and would like justice in terms of proper customer service. I would not recommend their product and intent selling the car the moment it's fix- if it get fix properly. It's unheard of that gearbox breakdown on that amount of km's