Poor, Worst Service Ever! @ Jeep Umhlanga

I took my car in for repairs to this branch on the 13th of June and only got my car back today. Whilst the service advisor sent me 2 emails during this period of almost 6 weeks, updating me about the shipment of parts to country. The dealership also failed to give me a courtesy car over this period. I've had to rent out a car on my own. I tried phoning all the seniors of the service workshop from the Supervisor to Service Manager. None of them assisted me. Roger told me with a firm voice that they have no cars available. They have 18 other customers waiting on the list. Rahim Hafajee promised to come back to me but never did. Imtiaz sent me an email that they are checking with FCA. Coming earlier today to collect my car, I find Roger busy arguing with Sanele at the reception. Only stopped when he realised that I was paying attention to the argument. Needless to say that there is complete lack of employment equity at this branch. Taking my car, the service advisor just handed me with the keys. He did not even take me around the car or even explain to me what they did, what they replaced etc. Only to notice that there's a new bump and a scratch at the front of the car as I took to go around the car myself, damaging the front sensor of the car. The kind of service that I received at this branch has made me not to appreciate Jeep as a brand anymore.