TH
Thabang H

1 reviews | Active since Oct 2018

05 Oct 2018, 21:02

POOR CAR SERVICE RECEIVED FROM A JEEP DEALERSHIP

Asked my dad and younger brother to take my car for service today (04 October 2018) to Jeep East Rand in Boksburg. The service that they offered me as a client was EXCEPTIONALLY POOR if not TERRIBLE and DISAPPOINTING. Their greed for money and recklessness left my car without oil cap and oil spilled all over the engine. Most DISGUSTINGLY, I called the service Advisor (Lawrence Nkomo) and asked him if they have cleaned the engine and he said yes, but only to find out they did not. I even doubt they replaced the old oil, instead I think they’ve just refilled with new one. There are no fingerprints on the oil cover. Had I not open the front bonnet when I arrived home, I wouldn’t have discovered this and you can imagine what impact it could’ve caused if I wasn’t that cautious. Worse could’ve happened as a result of this, given a known probability of an engine fire which could’ve went off should the oil reached spark plugs. Someone has to take responsibility for their careless mistakes!

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