PATHETIC CUSTOMER SERVICE

<p>Hi there,</p> <p>recently i sold my fiat 500 to a friend who works with me because she is new to the car having a maintaince plan she asked for my help and since the people at Jeep Umhlanga knew me well i said i would help her out. a guy by the name of macus who was totally rude to me said why should he help when i am no longer the owner of car gave me stories when i tried to explain to him that she needed my help and shed some light of how the extended maintaince plan works, he then slams the phone down on me saying i can take the dealership up if i wanted, another guy by the name of emile i think who assisted my friends daugther with the car gave alot of attitude saying she will have problems again at jeep because of the maintaince plan which shouldnt have been the problem, i replaced the brakes on the car before it was sold the dealership then advise my friends daugther after making her run about for her car after keeping the car 1 day in brought her to the dealership to fetch her car then tells her the brakes needed to be done again on the car to cut the long story short MACUS AND EMILE WHERE THE MOST 2 ROTTEN PEOPLE I HAVE CAME ACROSS NO CUSTOMER SERVICE AT ALL DONT KNOW HOW TO SPEAK TO WOMEN AND HAS NO MANNERS WHATSOEVER they need to be delt with because running such a big business having such a big name in the car industry they should have better employees with better attitude this is not the first time complaining about them many people i know comes to the dealership to compalin all the time it doesnt matter if i am still the owner of the car or not gives no one the right to be rude.</p> <p> </p>