JEEP WARRANTY CLAIM

WARNING TO ALL JEEP OWNERS Please be aware should you have any warranty claim regarding the paint work on the body or hinges etc, whether it be corrosion or anything else, you will not enjoy any kind of service. Their is a reluctance from Jeep to honour warranty claims because it is time consuming and often needs approval from Italy. Of course it involves a lot of paperwork, photoshoot’s of the car and lots of signatures. I started the process 8months ago and finally the day came to book the car in for the warranty claim to be carried out. However after 2 weeks the work is still not completed by the Panel Beater, as every step of the way has to documented, photographed and further approval must be obtained. Head Office require the forensic evidence before moving forward. So I have been struggling with no transport for 2 weeks, and unfortunately fell very ill in the last weeks and had to rely on taxis to get me to Hospital. What complicates the matter for Jeep Owners is that we don’t really have “Parents” and are an add on at Multi Franchise Dealers.