LN
Linda N

1 reviews | Active since Mar 2016

06 Mar 2016, 22:15

Horrible Service

I bought 2 Jeeps November 2015. Firstly, Jeep umhlanga messed up with one of the contracts as a result they had to beg me to resign as that would otherwise mean losing money for them. As a professional somebody i went ahead and signed a new contract even thought that meant a higher instalment for me than what they presented earlier. Going forward, i reported to them within 2 weeks of purchasing the jeep wrangler that cruise control has never worked, no lock nut came with the tyres, back sensors faulty!! Yet it was a brand new vehicle!! It took them 2 MONTHS before we got the locknut! The rest of the car is a total mess as it has been goin in and out with not difference whatsoever! They made me pay R200 to have an audio output installed and it does NOT work! Mr Bon(manager) & Neil Mathews have been making empty promises and its 06/03/2016 and the car is in the same old condition! The Grand cherokee is making funny noises underneath and its been 2 months since reported and they have not done anything! I was previously with BMW and awfully regret buying these Jeep cars and having to deal with non-caring unprofessional people! I will never ever buy at Jeep ever again!!!

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