***** AND POOR SERVICE

Good afternoon<br> <br> I have a Dodge Journey, I was contacted by a consultant last year regarding taking up a service plan which was going to be administered by Wesbank. I agreed to take this up and the was a lump sum of money paid to Motorite by WesBank. I must say that my experience with Motorite has been extremely stressful and appalling. Each time my Vehicle has gone to the dealership for service I have had to encounter a problem with the claims department. The initial problem that I came across was in 2014 after days of having taken a service plan with you people, I took my car in to the dealership (Jeep Constantia). The dealership claimed that they had problems with the claims department at Motorite, the service to my car was only \performed"in the afternoon just after 4pm and that resulted in me being concerned because I asked myself whether they had done a good job considering the trading hours of the dealership. The 2nd worst encounter I had was when my car was due for service at 104 000 km's."""