1 reviews | Active since May 2011
Delay and poor service
0n the 15July 2017 my car(Jeep wrangler) was overheating and leaking from the engine and towed to Jeep dealership in Boksburg and it was kept there for 6 weeks and brought to Durban on 26 August 2017, being advise that the car was fixed. The following day (Sunday)I realise the car was still leaking and took it to Jeep dealership in UMhlanga, I have been given numerous excuses and explanation the issue has not been resolved till today. The car is still with the dealership and I was not given a courtesy car. The issue, I am being advise for the past 3 weeks they are still diagnosing the problem from the engine which might take another 4 months.
Recently when I was liaising with the Jeep/Chrysler head office( Philadu & the team leader) they did not take any action hence I am still paying for the vehicle which is not in my possession for the past 3 months.
