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carvin G

1 reviews | Active since Mar 2012

18 Feb 2015, 08:51

Bad service at Umhlanga

customer, a very unhappy one.<br> I am currently at the Jeep Chrysler Customer service center in Umhlanga and I'm very unhappy with the manner in which in being handled over a service dispute.<br> I have a log book giving three mileage intervals for my second service so I brought it in and the service center insists I pay for it. <br> I don't have a problem but I was not told previously which mileage is correct. I'm now being forced to either pay for my service or take the one. <br> The service mileage notification is ***<br> It is not indicated anywhere that I must come at 45000 or 60000<br> They have now used a green highlighted pen to mark for future. Too late for me it seems because that would have been helpful now. Just all round bad experience for a news customer.<br> I am going to take a photograph and send it to you. I am in the process of contacting your CEO and I've assured the staff I won't rest until everyone knows about this. <br> Even if I don't win here. I'll do my level best to let everyone know.

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