KVDM
Kariene Van Der Merwe
1 reviews | Active since Feb 2017
05 Aug 2020, 15:16
Chrome SA fails to deliver
We unfortunately received very poor service from Chrome SA despite their great products. I requested a refund for my order as they have failed to deliver after 2 and a half weeks after my continues follow ups with them.
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Replies (3)0
Replies (3)
CHROME Supplements & Accessories's replyOfficial
06 Aug 2020, 12:58Good day,
We are sadden to hear that you did not have a good experience with us. Please accept our apologises for any inconvenience caused.
We strive to give our customers the best service and we will do our very best to to improve on our response time and overall service we give our customers.
We are sadden to hear that you did not have a good experience with us. Please accept our apologises for any inconvenience caused.
We strive to give our customers the best service and we will do our very best to to improve on our response time and overall service we give our customers.
CHROME Supplements & Accessories's reply06 Aug 2020, 12:58
Official
Good day,
We are sadden to hear that you did not have a good experience with us. Please accept our apologises for any inconvenience caused.
We strive to give our customers the best service and we will do our very best to to improve on our response time and overall service we give our customers.
We are sadden to hear that you did not have a good experience with us. Please accept our apologises for any inconvenience caused.
We strive to give our customers the best service and we will do our very best to to improve on our response time and overall service we give our customers.
KVDM
Kariene Van Der Merwe's updateReviewer Update
06 Aug 2020, 13:04Many thanks for your feedback, it is much appreciated. After logging a complaint I received my order the same evening. I am grateful for their urgent response, just think it is unnecessary to have to complaint before any action was taken.
KVDM
Kariene Van Der Merwe's update06 Aug 2020, 13:04
Reviewer Update
Many thanks for your feedback, it is much appreciated. After logging a complaint I received my order the same evening. I am grateful for their urgent response, just think it is unnecessary to have to complaint before any action was taken.
CHROME Supplements & Accessories's replyOfficial
06 Aug 2020, 13:08We understand, unfortunately the order was lost be our couriers and we had to sort out paper work on our end with them first before re-sending the new order. We apologise for the delay and the inconvenience caused by us and ARAMEX, We are currently in the process of changing our courier company.
CHROME Supplements & Accessories's reply06 Aug 2020, 13:08
Official
We understand, unfortunately the order was lost be our couriers and we had to sort out paper work on our end with them first before re-sending the new order. We apologise for the delay and the inconvenience caused by us and ARAMEX, We are currently in the process of changing our courier company.