POOR SERVICE

From the start I have received the absolute worst service when dealing with Dean and was shown very little attention when I mentioned that I was using BikeLife Finance to finance my bicycle. It seemed he had not much knowledge of how the procedures worked, or anyone else in the shop for that matter, and the process was slow and painful as even the quote took ages and in the end had to change to the quote so many times meaning I only received my bicycle and the gear just over a month longer than it should have taken.<br> Since then, my bike was supposed to go for a free complimentary service yet was given no indication of when I should bring it in and after finally receiving my R2000 service card from BikeLife as part of their package have sent it on to Chris Willemse Cycles Willowbridge to help with how to proceed yet not even one person has the decency to respond.