Lesaka Technologies
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Lesaka Technologies
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
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Recent reviews (2)
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Nombuso M
1 reviews | Active since Jun 2026
23 Jun 2026, 09:59
Payment
I am writing to request urgent assistance regarding a payment I made on 4 June, which remains unresolved. According to Capitec, the payment was processed successfully. However, EasyPay has informed me that they have not received the payment. Two weeks ago, I contacted your call centre and requested a refund, for which I was provided with a reference number. When I called again today to follow up, I was informed that an email had previously been sent to me. Unfortunately, I never received this email because the email address on record was incorrect. The agent read the contents of the email to me, which stated that the payment could not be allocated. I am now extremely confused and frustrated. Capitec confirms that the payment was successful, while EasyPay states that they never received the funds. As a customer, I am caught between two parties and do not know who is taking responsibility for resolving this matter.I would appreciate an urgent response, as this matter has been ongoing since 4 June and remains unresolved.
Helpful (0)
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Nombuso M
1 reviews | Active since Jun 2026
23 Jun 2026, 09:59
Payment
I am writing to request urgent assistance regarding a payment I made on 4 June, which remains unresolved. According to Capitec, the payment was processed successfully. However, EasyPay has informed me that they have not received the payment. Two weeks ago, I contacted your call centre and requested a refund, for which I was provided with a reference number. When I called again today to follow up, I was informed that an email had previously been sent to me. Unfortunately, I never received this email because the email address on record was incorrect. The agent read the contents of the email to me, which stated that the payment could not be allocated. I am now extremely confused and frustrated. Capitec confirms that the payment was successful, while EasyPay states that they never received the funds. As a customer, I am caught between two parties and do not know who is taking responsibility for resolving this matter.I would appreciate an urgent response, as this matter has been ongoing since 4 June and remains unresolved.
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