1 reviews | Active since Jun 2016

29 Jun 2016, 14:19

****ty company

<p>I have never in my life experienced such degusting client care. I myself working and deal with customers on a day today basis and you company is pathetic. First of all, in the walk through of the flat the day of handing over the keys it was noticed that the guest bedroom's window was broken and need to be fixed, (STILL TO THIS DAY IT IS NOT FIX AND WE CAN NOT USE THAT WINDOW)</p> <p> </p> <p>Secondly the shower door had been fix but there are no handles to open, again it has been a month of us staying in the flat.</p> <p> </p> <p>Thirdly the carpet cleaning company was not arranged for the date they were supposed to or they blatending just didn't show up. Finally, a company did come out, but by that time we had already moved out bed into the rooms. And weeks later I receive a message to say it was done. Is that message not meant to be sent as soon as the job has been done?</p> <p> </p> <p>Fourthly, it was discussed with me that we needed to fill in a form and send it within seven working days. The form had been sent, and only when I received a call from LINDAYS, was he made aware of the outstanding issues. I had also made him aware of the fact that the current stove is not working properly (SOME OF THE PLATES ARE NOT HEAT UP, AND ITS TAKING ME TWICE AS LONG TO COOK). He then assured me that someone would be in contact with me shortly. I wasn't expecting straight away, but its weeks later and still nothing from your company!!!!!</p> <p> </p> <p>How do you expect me to tell customers, friends, family to use your company? If this is the type of service given!</p> <p> </p> <p>In what live time is ever a customer's responsibility to stay on your chase to make sure something gets done. I didn't what it to get to this point but this is seriously pathetic.</p>

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