Almost got locked up thanks to the arrogance of staff at this agency.

Thanks to the arrogance of the Chinese national working at the visa centre we did not have the correct documents for our itinerary. We specifically app**** for multiple entries because our tour ended in Hong Kong and then we booked four nights in Zhuhai which is right next to the border, but this person told us that a single entry was all we needed because there was no border control between Hong Kong and Zhuhai. He then whited out our multiple entries application and changed it to single enties. Can I get my money back plus the R12k I lost thanks to your incompetence? Next time listen to your customer and check that they get what they apply for. That is your job. Thanks for ruining China for me. I hope you get fired because thanks to you I will never come back.