Product Purchased order - *** in Sept 14

I have ordered and duly paid for 4 watches during September 2014. The delivery time was 30 working days from dispatch which was 23 September 2014. <br> Hello Johannes Bezuidenhout,<br> Thank you for your order from ChinaBuye. Once your package ships we will send an email with a link to track your order. You can check the status of your order by logging into your account. Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For quick assistance, please contact us through [URL Removed] <br> <br> I started contacting Chinabuye customer service dept from the 11th of November 2014 to find out where my parcel is. This continued until 12 December 2014 when I paid extra money to Chinabuye to send out a new parcel with watches which was despatched on 22 December 2014. Today is the 4th of February 2015 and after many attempts at trying to find out where my parcel is I just do not get satisfactory answers. When I ask for my money back they simply say I have to wait longer to see when the parcel will arrive. This scenario is completely unacceptable to me and I just want the money that I paid refunded. Rgds Johan Bezuidenhout<br>