Wrong order and disappointing customer service

I ordered chicken through Uber eats for a pick up option at ChickenLicken Mayfield Square, I shortly received a call after from the store telling me the order is ready for pick up, when I got to the store I still had to wait an additional 20 minutes they said they were still preparing the order, I asked why did I then receive a call letting me know you're done none of them could answer. After the long wait I was given a completely wrong order which was shoved to my face