Worst service

On the 14-03-2023 It was around 17:00

I phoned chicken licken to place an order, I phoned them more than 5times and still no one picked up the phone. Fine I went to the store to place an order that was around 19:00. The lady told me that I can't choose pieces because it's late. Ok I told her that I phoned earlier and no one picked up because I knew and didn't want anyone to be inconvenienced and she said that unfortunately that's my problem and your policy is standard so I musnt buy if I want to choose "the odesity" and" boldness" to advice a customer to not buy just cause this sale does not matter wow. It's flabbergasting I swear I came there with high hopes of good service unlucky I was mistreated. The manager came and told me they were going to give me what I wanted. Fine I waited for 30min and the lady served me with attitude still she didn't say thank you instead she was frowning and they gave me exactly what I told them not to give me. What nonsense is this??? Like seriously

I'm dissapointed on how your stuff is accustomed to treating clients like this . It's shocking cause I also have my own company as well and to my understanding and knowledge I believe that every cent counts I guess it does not apply in your company . I'm not trying to show off or get anyone fired or punished I'm questioning your ethics & professionalism principles and I'm worried about your values because the same people that bring money in your business , your business receprocators are yet the leading most disrespected and taken for granted. I could've decided and went to piatto, debonairs, steers or anywhere but I chose you and this is the service I get wow... Please do get back to me

Order number #1138 Nomusa Nkosi was assisting me 19:09

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