We never do mistakes

A friend and I ordered a rockmysoul 3, we then ate inside the fast food joint. When we opened our orders we found that they were wrong orders. We calmly and respectfully asked that the give a correct order. To our surprise we were told that we had ate and were just wanting more. The manger himself was serving us and said that this has never happened before and that I was hungry and wanted more meat. He spoke loudly with a very condescending tone to me infornt of other customers. With staff backing him up throwing comments