Unprofessional and unfriendly staff

I went to chicken licken woodburn square in pietermaritzburg, their staff was unprofessional and unfriendly and to make matters worse, the lady made me place an order before telling me that they are only taking cash, which according to my knowledge I should have been asked if I was using cash or card and she should have then apologized for the inconvenience and stated that they are only taking cash