UNDERMINING CUSTOMERS

I am bored and flabbergasting by Paulina M in chicken licken Alex Mall. After I witnessed her shouting at and elderly lady for asking for ketchup. I later realized my order was wrong after I asked the cashier for coleslaw I had to return upon finding Atchaar in my order. To top it all I found soul fire in my lunch where I had specified that I want plain meat. I am so bored to think my last visit some customer was insulting them and I intervened and stood for them only to be given such treatment. I am just an ordinary shopper,but I'm flabbergasted by the kitchen staff and this Paulina wanting people beg her for Ketchup. Even the one star was not supposed to be the. They deserve no star at all.