They seem to care about client service

I logged a complaint about poor service received at the Gateway branch and received numerous phone calls from multiple people at Chicken Licken to handle the complaint. I was quite surprised that the complaint was handled with such urgency and priority. <br> <br> I have been back to the branch twice and have on both occassions been pleasantly surprised with the improvement in service I have seen thus far. It appears to me that the manager, Rowan, takes complaints seriously and when he says he will do something about it he actually does.<br> <br> Well done Rowan and Chicken Licken, for recognising me as a valued customer and letting your actions speak louder than your words. You have retained me as a loyal customer!