Terrible Service From Chicken Licken.

Absolutely appalling service from chicken licken in Gateway. I bought rock my soul 3 and extra chips and I waited for about 45 min. I then requested to have my order canceled and get my money back but they refused. I request led to speak to a manager and I was told his busy at the back..... I then had to leave without my food and my money. I'm never going back there . I will be sharing my experiences on all social networks