Terrible Attitude of Staff, Mgt cant be bothered

Firstly I sent a complaint on the day of incident to CL website, nobody bothered to respond, I sent a 2nd complaint, guess what, nobody bothered again. Now Im complaining on HP. <br> <br> The cashier Sbonelo was very rude, he didnt bother to greet, he just looked at me as if I must magically know what he wants. I ordered, he didnt even have the courtesy to tell me how much I had to pay, he just looked away. After paying I asked how long it would take, he just looked away and said '5 mins' as if he was forced to speak to me. I believe his behaviour is racially motivated as I saw him being very friendly to his black colleague. After having a fairly good morning this was my last stop, and this is what I had to experience, a useless employee who is probably so disappointed with his life as a cashier he has to take out his frustration on a customer...<br> <br> Is this what we can expect from such a big franchise such as Chicken Licken? Firstly the staff can have such an appalling attitude towards customers, then the management just leave them to behave like that, then nobody at head office has the courtesy to respond to a complaint...<br> <br>