service with attitude

<p>i recently visited the Chicken Licken at Midway Mews WHICH RECENTLY OPENED. I requested a Rock My Soul on Friaday the 27/01/2017 around 7:30pm with thigh, wing, drumstick. I was told i cannot request what type of chicken piece i want. I have been buying at Boulders Chicken via telephone , Chicken Licken Park Station and Chicken Licken Lenasia i have never heard of i can not request what i want.</p> <p> </p> <p>i THEN WENT YESTERDAY the 14/02/2017 at 18:53:49 invoice number ar 43 serial 10228, i got the same attitude and service from drive thru. since when are we not allowed to request what pieces i prefer. i t was told ths is a head office standard. well if it is . may i kindly ask that we have it written in the store as a standard for all Chicken Licken. Ths is really unnecessary and dissapointing for NEW SHOP. </p> <p> </p> <p>better service and tone of speaking to clients should be in a manner that re assures us great food and hospitality even if my needs are not met. </p> <p> </p> <p>Yours in concern </p>