RUDE SENIOR MANAGER, FREELY TURNING BUSINESS AWAY.

highly ****ed off and disappointed with Chicken Licken Roodepoort and the Senior Manager Adrian. My self and a co worker sent our driver to purchase food today(21.11.2018) and with full understanding that they had someone purchase yesterday and reverse a order which to my knowledge each account swiped has a reference number which can be taken up with the bank.

any way. so we send our driver to purchase food for us as we cannot leave the office, he gets there he orders the food once he has ordered he wants to pay the manager refuses for him to pay due to yesterdays reversal, so he gives the manager my contact number and I speak to the manager advising, yes we have sent him to purchase the food on our behalf, the manager gives me this long soppy story about how he cannot accept it due to yesterdays incident.

SO even tho I phoned the manager told him that it is my card he refused the purchase, I should rather incur costs of drawing the cash and then paying.

so here is my problem.

NO SIGNS ARE PUT UP TO SAY THAT THEY WILL NOT BE ACCEPTING CARDS DUE TO *****, NOT EVEN AT THE TILL BEFORE PURCHASING IS THE CUSTOMER ADVISED ABOUT THE CARD ISSUE.

THIS SO CALLED MANAGER FEELS WHY DOES SUCH INFOMATION NEED TO BE MADE AVAILABLE, WELL FOR THIS SPECIFIC REASONS. SO AFTER FIGHTING AND TELLING HIM I GET WHERE HE IS COMING FROM BUT HE HAS ALSO NT PUT UP THE NECESSARY WARNINGS TO ADVISE THE CLIENTS HE TELLS ME HE WILL NOT ACCEOT THE ORDER. CLEARLY BUSINESS IS DOINNG SO WELL THAT HE CAN TURN AWAY CLIENTS.

THIS IS NOW NOT THE FIRST INCIDENT WITH THIS SPECIFIC CHICKEN LICKEN, IF ITS NOT OLD CHIPS AND SALAD THAT THEY ARE SERVING THEN ITS THIS. PLEASE SORT THIS ISSUE OUT AS YOU WILL LOSE ALOT OF BUSINESS DUE TO SUCH A INCOMPETANT RUDE MANAGER.