1 reviews | Active since Jun 2015
Rolls with mould topped with bad attitude
Service at Chicken Licken Verulam, <br> <br> I purchased wings and bread rolls from the above mentioned en they gave me bread rolls that had mould. I realised that after I had about 2 bites from it. I drove back to the shop where I requested to speak to the manager who I personally found very rude. He was speaking to me sitting on the chairs for sit-in customers while I was by the counter.<br> <br> I requested he steps closer and the response I received from a gentleman who's name tag read as Vusi and he said he's a manager. He came to look at the rolls after the stinking attitude and first told me that the black & green things on the bread were caused by the writing on the packaging, and I told him that cannot be because the writing on the packaging is one the outside and therefore impossible for it to affect the bread. He suddenly changed his statement and said it is from the baking pan and they must have received a wrong batch. I would have accepted that if the response was said in a good manner and if he was apologetic because as far as I am concerned that is what a manager is supposed to do. Instead he said, I quote, \giving you another roll will not be a problem". And he turned to get the"""
